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Frequently Asked Questions
Answers to common questions about using the Firewood Friends app, finding and posting wood, notifications, safety, and creating a business profile.
Firewood Friends is a mobile app that helps people offer, find, collect, and share wood locally, and also lets wood-related businesses create public profiles.
Open the app, browse nearby listings, and use your alert zone so you get notified when wood is posted in the area you care about. Notifications are sent either as in-app push notifications and/or emails - you decide.
First download and install the free Firewood Friends mobile app. Create a user account, then on the listings section (map view) click "I Have Wood". You can either take a photo of your wood in the app (recommended), or upload one that you've previously taken.
You can browse some public information without an account, but an account is needed to post listings, manage alerts, chat, and create a business profile.
You choose an alert zone in the app, and Firewood Friends can notify you when relevant wood appears in that area, depending on your device notification settings.
Location display depends on the context and privacy settings. Some public views use reduced precision, while signed-in users get more useful location detail for collection and coordination.
Use the in-app chat or contact options shown in the app for that listing or profile, where available.
Always confirm permission, check access and hazards, use appropriate tools and protective gear, and never assume a pile is safe or free to take without clear authorisation.
Not always. A business profile may need to be completed and approved before it appears in the public Business Directory.